Privacy Policy
Privacy Policy – MamaNature Colostrum
At MamaNature Colostrum, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your data. By accessing our website or using our services, you agree to the practices described below.
1. Collection of Personal Information
MamaNature Colostrum collects personal information in order to provide a safe, smooth, and efficient shopping experience. This may include:
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First and last name
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Shipping and billing address
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Email address
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Phone number
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Payment information (processed securely through third-party providers)
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Order history and communication records
We may also collect technical information such as IP address, browser type, and device data to improve website performance and prevent fraud.
2. Use of Personal Information
We use the personal information collected for the following purposes:
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Processing and fulfilling orders
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Managing payments and preventing fraudulent activities
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Providing order confirmations, shipping updates, and customer support
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Responding to inquiries and improving overall customer service
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Sending newsletters, product updates, promotions, or educational content (only with your consent)
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Enhancing website functionality and user experience
3. Sharing of Personal Information
MamaNature Colostrum does not sell, rent, or trade personal information to third parties. We only share personal data in these cases:
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Trusted service partners, such as payment processors, shipping carriers, and logistics providers
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Legal requirements, such as compliance with applicable Canadian laws, regulations, or court orders
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Protection of rights, including enforcing our policies or safeguarding the security of our customers and business
All service providers are required to follow strict confidentiality and data-protection standards.
4. Protection and Security
We take reasonable and industry-standard security measures to protect your personal information from unauthorized access, alteration, loss, or misuse. These include:
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Secure encryption technologies during payment transactions
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Restricted access to personal data on a need-to-know basis
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Regular monitoring for potential vulnerabilities and security risks
5. Data Retention
MamaNature Colostrum retains personal data only for as long as required to:
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Provide products and services
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Comply with legal, tax, and accounting obligations
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Resolve disputes and enforce agreements
When data is no longer needed, it is securely deleted.
6. Your Rights (Under Canadian Privacy Law – PIPEDA)
As a customer in Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):
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Right to access – Request a copy of the personal information we hold about you
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Right to correction – Request updates to inaccurate or incomplete data
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Right to withdraw consent – Opt out of marketing communications at any time
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Right to challenge compliance – Ask questions or raise concerns about our privacy practices
To exercise your rights, please contact us at:
📧 info@mamanaturecolostrum.com
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
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Improve website performance
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Analyse visitor behaviour
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Remember your preferences
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Provide a more personalized shopping experience
You may adjust your browser settings to limit or disable cookies. However, some site features may not function properly without them.
8. Changes to This Privacy Policy
MamaNature Colostrum may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage customers to review this page regularly to stay informed about how their personal information is protected.
9. Contact Information
For questions about this Privacy Policy, or to exercise your data rights, please reach out to us:
📧 Email: info@mamanaturecolostrum.com
At MamaNature Colostrum, we are dedicated to safeguarding your privacy and handling personal information with care, transparency, and integrity.